Frequently Asked Questions
Find answers to common questions about Media Members
Media Members is a professional social platform designed for media professionals including videographers, photographers, editors, journalists, podcasters, and filmmakers to connect, collaborate, and showcase their portfolios.
Click "Join" in the navigation and fill out the registration form. After creating your account you continue to a secure Mollie payment to activate your membership.
There is one membership: €9.99 for 12 months, paid once. It does not renew automatically. Without an active membership you can still keep a profile, browse the directory and reply to messages you receive. Lifetime access is only available through an invite code.
Go to the Membership page and choose "Activate membership" (or "Extend by 12 months"). Extending while your membership is active adds 12 months to the current end date, so you never lose paid time.
Yes. Discount codes can be entered during registration or at checkout. Lifetime invite codes can be redeemed on the Pricing or Membership page.
After creating your account, go to your Dashboard and click "Add Project". You can add multiple projects with descriptions, your role, client information, and external links.
Members with an active membership can start conversations from any profile with the "Send Message" button. Everyone can reply to messages they receive.
Use the Members Directory to search and filter professionals by name, skills, location, role, or media specialty. You can also see who is open to collaboration.
No. The membership is a one-time payment for 12 months, so there is no subscription to cancel. When it ends, you can choose to extend it.
Passwords are stored as salted hashes and payments are handled by Mollie, so we never see your card or bank details. See our Privacy Policy for how we handle your data.
You can request account deletion by contacting our support team through the Contact page. We will process your request in accordance with GDPR regulations.
Yes! Go to your Dashboard and click "Edit Profile" to update your information, skills, portfolio links, and other details at any time.